JV
Julian V
1 reviews | Active since Nov 2011
22 Nov 2017, 11:16
delay in repairing home phone line
I reported my home phone line down on 30 Oct. It is still not fixed as of 22 Nov, despite me following up several times.
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Julian V's updateReviewer Update
01 Dec 2017, 10:52I was not contacted by Telkom as promised. I had to contact them. The fault has apparently been escalated now. But it has been over a month now and is still not fixed. This is not acceptable. And it seems there is nothing I can do except make expensive cellphone calls to Telkom which have no effect. I think I will bill them for the costs!
JV
Julian V's update01 Dec 2017, 10:52
Reviewer Update
I was not contacted by Telkom as promised. I had to contact them. The fault has apparently been escalated now. But it has been over a month now and is still not fixed. This is not acceptable. And it seems there is nothing I can do except make expensive cellphone calls to Telkom which have no effect. I think I will bill them for the costs!