TM
Thavan M
1 reviews | Active since Oct 2011
10 Mar 2015, 09:45
Degraded internet service-Telkom Mobile
The 'Telkom only' internet service in the Goodwood area near N1 city (towards Milton Rd) has degraded over the past year. The signal is unstable and weaker. I have invested over R2000 in data and use a PC, phones and tablet to connect. <br> Is the Telkom only network now overloaded in Goodwood?<br> Before I invested in more data, I had tested the service and was very happy.<br> What are the issues now?
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Telkom's replyOfficial
10 Mar 2015, 11:39Hello thavanm,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
We sincerely apologize for the inconvenience.
Your reference is: SM95166.
Kindly note we've sent you an email.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
We sincerely apologize for the inconvenience.
Your reference is: SM95166.
Kindly note we've sent you an email.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply10 Mar 2015, 11:39
Official
Hello thavanm,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
We sincerely apologize for the inconvenience.
Your reference is: SM95166.
Kindly note we've sent you an email.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
We sincerely apologize for the inconvenience.
Your reference is: SM95166.
Kindly note we've sent you an email.
Regards,
Sanele Buthelezi
Telkom Social Media