1 reviews | Active since Mar 2009
DE*****ED BY TELKOM -
I ordered the March deal and I was never advised that same was approved or not yet. I did not receive anything from Telkom but I saw that on the 23rd of March they already deducted money from my account. This is a very ********** transaction, Telkom cannot take money from my account when I did not receive any device from them, I did not sign any contract with them, yet they have taken money from my account.<br> <br> What worries me the most is that I have been trying to speak to someone who can help me in regards to this, apparently nobody is available to assist. This is very embarrassing and very unprofessional for a big company like this. They stole money from my account and nobody can answer the question. <br> <br> Please help me to get me someone to phone me in order to get my money back. Otherwise I think I should ****tact the media, the Consumer Protector or where should I go.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
