1 reviews | Active since Nov 2013
De*****ed: April Deal of the Month
<p>I app**** for the "April Deal of the month" which consisted of a WiFi router and 10 gig data and 5gig night time data. I got the confirmation call and the money was withdrawn from my account a day later. </p> <p>It then took two weeks for the modem to be delivered.</p> <p>The day of delivery, I got an email confirming my subscription to a 5gig deal and 5gig night time data. </p> <p> </p> <p>This should be resolved as soon as possible. I do not understand how an error like this could've occurred. </p>
Hi tlhogi.tsoai
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
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Regards
Keagan
Telkom Social Media Team
Hi tlhogi.tsoai
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team