Deferred Debit Reimbur*****t.

I'm writing to express how disgruntled and appalled I am at the mediocre services rendered by Telkom fibre. I had to terminate my contract with them when moving house in Midrand last year end of August telephonically owing to the fact that I couldn't migrate my line to the new premises as they were not a registered vendor with the body corporate; to my surprise, they kept on debiting my account for three months. I brought it to their attention via numerous visits to their mall of Africa branch and only managed to stop the debit orders after 3 consecutive months and promised to reimburse me within 48 hours, but unfortunately today is the 22nd of May 2023 and to little avail. I guess they are just living up to the hype of a failed SOE that cannot keep its affairs in order.Lastly, Dear Telkom Kindly provide some training to the discourteous female supervisor at mall of Africa branch who behaves like it's her father's shop; she logged my case on the second instance and her unprofessional conduct was diabolical. Last message from Telkom on 20/10/2022.

Telkom SA: Dear Customer, Your query will be attended to.Your case number is ***8 Please do not reply to this SMS.