WS
Wanda S

1 reviews | Active since Nov 2011

24 Jan 2018, 15:25

Defaulted for unknown account

I recently found out that I have an account with Telkom from 2011 and eventually was defaulted due to non payment. I apparently owe R5K and this was for a Blackberry phone. When I call to enquire about it, I am told to provide an affidavit in order for them to investigate. This is reflecting bad on my name for something I don't know and I need it sorted out so i can carry on with my life!

0
Replies (2)
Telkom
Telkom's reply16 Feb 2018, 10:55
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

WS
Wanda S's update19 Feb 2018, 09:23
Reviewer Update
ID Number: *** Contact Details: *** Reference Number: ***6