SM
Sebolaishi M

1 reviews | Active since Dec 2017

11 Feb 2018, 21:57

Deduction going through after formal cancellations

It has been 3 months after making a formal cancellations with Telkom cellphone contract , but they are still debits from my account ....have tried to stop them but haven't had any luck , it's frustrating now that I will have to spent my time and money to rectify their mess??

0
Replies (2)
Telkom
Telkom's reply07 Mar 2018, 13:38
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom
Telkom's reply07 Mar 2018, 13:39
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,