KM
Kwanda M

1 reviews | Active since Sept 2015

15 Oct 2015, 20:13

Deducting When Ever Telkom Feels Like

I bought a laptop on contract with Telkom three months ago REF : TMI *** / ***5,***4A they didn't deduct since I took up the plan this is a poor billing service . This is very frustrating if they just deduct any date they feel like and we never agreed on the mid month date its very frustrating. please advise them to stop this and stick to the contract deduct agreement.

0
Replies (1)
Telkom
Telkom's reply15 Oct 2015, 20:30
Official
Hello kwanda magwaza,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157198.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media