DEDUCTING MONEY

Geez i am lost of words with you guys. After speaking to headoffice, going into a branch as requested and futhermore having given you product back within 4working days you still charge me every month for something i do not even use. So why does headoffice tell me don't worry sir hand back the product at our nearest telkom store and you will not get billed or anything. Looks like you guys have become part of this goverment. Sorry i have no trust or faith in you. You are causing that i have to go back to the bank for a 4th time to reverse the transaction.Pathetic i tell you your service