tB
tania B
1 reviews | Active since Apr 2015
28 Jul 2015, 18:11
deducted monthly fee
Account down graded.still paying full amount on a slow Internet line.down grade already submitted in March.
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Replies (1)
Telkom's replyOfficial
28 Jul 2015, 20:55Hello TBisschoff,
Thanks for letting us know about your problem.
I have escalated your query to our Billing section for them to investigate and will provide feedback as soon as possible.
Your Reference number is SM129384
Kind Regards
Charl
Telkom Social Media Team
Thanks for letting us know about your problem.
I have escalated your query to our Billing section for them to investigate and will provide feedback as soon as possible.
Your Reference number is SM129384
Kind Regards
Charl
Telkom Social Media Team
Best regards,
Telkom's reply28 Jul 2015, 20:55
Official
Hello TBisschoff,
Thanks for letting us know about your problem.
I have escalated your query to our Billing section for them to investigate and will provide feedback as soon as possible.
Your Reference number is SM129384
Kind Regards
Charl
Telkom Social Media Team
Thanks for letting us know about your problem.
I have escalated your query to our Billing section for them to investigate and will provide feedback as soon as possible.
Your Reference number is SM129384
Kind Regards
Charl
Telkom Social Media Team
Best regards,