1 reviews | Active since Apr 2016

23 Apr 2016, 10:56

Dedicated Technician

Recently Mweb offered me to upgrade to Fibre Internet. I accepted their offer and they proceeded with the order. Telkom sent one of their technicians to my residence, his name is China. Since I live in a complex, there were numerous challenges. Although, I still have not yet got Fibre installed as there is one more complication to attend to, I feel that I need to commend China for his dedication and persistence. Not only is he extremely friendly and helpful and courteous. I feel that people are quick to complain and judge Telkom, but I think Telkom should be proud of this employee. Well done!

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Replies (1)
Telkom
Telkom's reply03 May 2016, 08:13
Official

Thank you for taking the time to provide feedback on the positive experience you had with Telkom.

Your compliment has been sent to China and management.

Have a good day.

 

Regards

Noleen

Telkom Social Media Team

 

Best regards,