KD
KEVIN D
1 reviews | Active since Aug 2015
17 Aug 2015, 14:33
Declined service request
My contract agreement states payment as R350, and any additional spending limit I add to it.To my surprise on top of that I am billed for voice and sms as an open line.I requested a case to be logged, case no.***9 and had to follow up to find my case closed on \ irrelevant request."Quite shocking !"""
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Telkom's replyOfficial
17 Aug 2015, 16:40Hello AH****KEVIN,
Thank you for your post.
We tried to contact you but reached your voice-mail.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM135480
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Thank you for your post.
We tried to contact you but reached your voice-mail.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM135480
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,
Telkom's reply17 Aug 2015, 16:40
Official
Hello AH****KEVIN,
Thank you for your post.
We tried to contact you but reached your voice-mail.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM135480
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Thank you for your post.
We tried to contact you but reached your voice-mail.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM135480
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,