1 reviews | Active since Mar 2013
DECLINED FOR NO REASON
I app**** for the August special first online but as expected Telkoms website is not user friendly and doesn't work, i then called the call centre and they did the application for me telephonically, took all personal, business, banking details and confirmed that the parcel will be delivered within 7 working days and gave me a reference number ENU ********** 8001. I earn an above average income and have a perfect credit record. I have never been declined at any institutions for an account or credit. But suddenly I am not good enough for an adsl line at telkom. No phone call, no explanation no reason other than: Dear customer,Unfortunately your order has been declined during credit vetting. Regards Telkom Sales Team This is really misleading and really frustrating, no respect for a phone call to explain why or what etc!
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,