Declined for Fibre application

Hi

I have been a past Telkom client for nearly 20 years when I moved house. I had to cancel my Telkom account because the new house didnt have Telkom lines. Now Fibre cables have been put in and I app**** to Telkom to get the new Fibre package.

I then got an email from them saying my application was declined in the pre-vetting stage.

This is very strange considering I had such a long track record with them and they have called me many times in the last two years trying to sell me their products. There is also the small matter that my credit record is perfectly clear so how on earth do you get declined for a R 600 per month fibre line when I somehow manage to pay Cell C R 1500 a month for two cell phone contracts and pay all my other expenses perfectly each month?

Don't you want my money? Or do I need to go with MTN instead?

Regards Andrew L