Decline of Contract - Minor

<br> I am very pleased with Telkom service care and how polite the telkom employees are, However I am disappointed in the outcome of my application. I have filled in forms for an S5 that is 399 a month and was rejected due to non credit balance/history. My bank balance history will show that it is quite reasonable and stable for a very long time. I am disappointed that Telkom will refuse to make a sale on this regard thus declining a potential customer that would provide income for Telkom. I have read the terms in the contract in that debtors will get involved if I donot pay. I agreed and do- not have a problem with that. I do not have any accounts but i am paying a virgin active monthly fee.i Cannot phone 10213 as i feel the call centre will waste my time. Please assist if you can or forward this complaint to the department that can help. Many thanks