*********!!! POOR SERVICE

I upgraded my line from 2Mbps to 10 Mbps and from 20 gig to 50 gig cap on the 28th of January 2015. I was contacted the next day by a representative to ask me if I am home so they can come and install the DSTV Explora Decoder at a cost of R1300 (or close to it). <br> <br> I advised the caller that I did not opt for this option and that I will self install. He then told me he will get back to me. <br> <br> Long story short after numerous (more than 5) phone calls and 2 weeks later I am still waiting for the decoder.<br> <br> Please explain how there can be stock of decoders if you pay R1300 for them to install but no stock if you install yourself?