AV
Andhrika V

1 reviews | Active since Mar 2012

27 May 2015, 13:04

********* of Telkom to gove Sell direct my details

My telkom mobile contract was up for renewal & i was contacted by Sell Direct ( stating they are an agent of Telkom) I agreed to the contract and on 2 weeks passing I enquired with Telkom and then realised Sell direct do not offer the same contracts as Telkom. I had actually initially tweeted about my upgrade and it was Telkom who gave sell direct my details. I received a ph different from what I requested and Telkom refuse to assist and I cannot get hold of Sell direct on their ***. there is no answer. I would like to return this phone immediately! This is so infuriating as I have been deceived by Telkom as they got Sell direct to contact me and I am stuck with a phone I do not want from a supplier I cannot get hold of.<br> Sell direct either contact me or provide me with an address for me to return the phone! Telkom Branch refuses to assist and now what do i do!

0
Replies (1)
Telkom
Telkom's reply27 May 2015, 13:45
Official
Hello Andhrika,

Thank you for making contact with us.

Be assured your query has been escalated to Sell Direct for further assistance and feedback will follow.

Ref SM113624.

Apologies for any inconvenience caused.

Regards,
Didi Guma
Telkom Social Media Team
***