*********/Dishonest

<p>On Monday(08/08/2016) I received an invoice from Telkom via e-mail. In the invoice the total amount is R475.45 which is strange since my agreement with Telkom is R199, nothing more nothing less was stated at any given time. I app**** for the 5GBsmart broadband data + 5GB Telkom data + 5GB midnight surfer at R199. When I contacted Telkom the consultant told me I had exceeded my data on 30 July 2016 at 00:26:03am and have to pay R276.45 and again on 31 July 2016 at 16:45:52pm and have to pay R11.10 extra for it + the original R199 amounting to R475.45. During the time Telkom claims I had exceeded my data both by the invoice and by the consultant, the midnight surfer data would have been in use.I do however have sms messages from Telkom sent on 30 July 2016 06:51:00 showing I had 1245MB night surfer data and 31 July 2016 17:15:52 showing that I had 6MB Telkom data as I always check my remaining data. Even if I did not regularly check my data the stipulated time where I supposedly used this data I am always asleep yes including on 30 July 2016 So the claim that I had used up my data is clearly false, furthermore even in the event that I had used up my data I never agreed to out of data charges, as far as I know should my data be depleted, I have no internet as I do not load airtime on the router sim as I do on my cellphone where if data is depleted it uses airtime. You have shown gross dishonesty. Please fix this.</p>