DEC 2018 - No Phone, No Internet for weeks! Half asleep staff. No urgency!

No phone lines, no internet since the 21st November. Today is the 6th December. Our lines were ******. Calling Telkom is useless. They just claim its on fast track but can't provide information on when our lines will be re-installed or what they actually plan to do (Fribe?, Plan B with raising the phone lines from the current wooden+easily accessible stands it was ****** from). They sent out an agent after we complained at a Telkom store but the agent simply told us he doesnt work directly for Telkom and it would be ******* for him to replace that much cables. since then (28 Nov) - present, we had no feedback from Telkom whatsoever. We living in the stone age. I am paying huge amounts for data to compensate no internet access. Also we are crippled in many regards without a dedicated phone line.

Phone number ********** 252. Noble Circle Ottery 7800.

Not sure whose more hopeless & *******ed. Telkom, Eskom or our water services. Fix this.