Debiting my account without giving me the device

On the 24th of last month I app**** for a contract with Telkom Mobile.<br> They said two weeks afterward that the phone is no longer available, after I filled in a contract and they said that they would get me my phone.<br> I have phoned in, gone in to the branches in person and I have laid a complaint on hellopeter, still nothing has been resolved.<br> Now they have debited my account for the new amount and I have not received anything that they have promised. I was told that I would be phoned back and that was almost 2 weeks ago. NOTHING has been done to sort out my problem and now they are debiting my account without the device being in my possession.<br> This is an absolute disgrace and honestly quite frustrating as I am now paying for a service I am not receiving, I cannot do this any longer, if this isn't sorted out by the end of the month I will cancel my contract and I will take Telkom to Court and ensure that this is dealt with.