CR
Chanel R
1 reviews | Active since Jun 2013
18 May 2015, 14:59
Debiting my Account 4 months after cancellation
I am losing hope with Telkom!<br> <br> I have Cancelled my internet contract in January already and they are still debiting my account monthly. I have forwarded my request for cancellation numerous times to people at the call centre who always assure me that they will rectify this!<br> <br> Telkom still has the Audacity to call me to discuss upgrading my contract as it has expired!!!!<br> <br> I cant deal with this anymore!!<br> <br> This is *******! What on earth must I do!<br> <br> NEVER USE TELKOM! Terrible Signal and terrible service!!!
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Replies (1)Telkom's replyOfficial
18 May 2015, 18:22Hello chaneljvr05,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111511.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111511.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply18 May 2015, 18:22
Official
Hello chaneljvr05,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111511.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111511.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
