Debiting an account for a device that doesnt exist

Please, Telkom explain to me how its possible to debit a private banking account every month since December 2015 for a device and contract I DONT HAVE !!? - Ive had to reverse chargers 4 times (each time costing me) - Ive spoken to every department, Ive laid cases, Ive filled out forms, Ive given my details to at least 30 different telkom employees - all of whom have asked me to rate their service after assuring me \this problem will be resolved\" I have a dozen reference numbers and case numbers and to top it all off - guess who came knocking at my door ... A Debt collector ! I am now in debt review and on the verge of being Blacklisted, FOR A CONTRACT I DONT HAVE !!! Sort it out or my next phone call will be to a lawyer. <br> Case # ***6"