1 reviews | Active since Oct 2016

18 Jun 2017, 15:32

Debiting account for more than 2 years after cancellation

<p>I have been calling and calling and calling - and logging cases with no resolution -</p> <p>The consultant just close my cases, keep saying they cant stop because of an error on telkoms side- they have handed me over to MDCS - who collects money - and blacklist you.</p> <p>Telkom confirmed that they oww me money, due to the incapabilties of telkom i am forced to go legal to get this done.</p> <p>This has been so furstrating and sad, to everyone applying for a new phone or contract - Stay away from Telkom Mobile - 8-ta.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply19 Jun 2017, 09:19
Official

Good day Danie,

We have logged and sent your query to our Retentions Team for further assistance, feedback will follow.

Your case number is ***3.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team