debited without receiving the goods

took out the march deal for R99 in MARCH !!!! my account was debited on the 4 march and up to date i have not received anything no call backs no reply to my ****ing emails , currently on hold ,10213 sales team speaking to some fool that puts me on hold then decide not to come back to me now im back on hold in the que and will have to repeat this again :Charlene Mncube, Valentia [Email Removed] emails later calls later oretiele, nokotula Priscilla nombile and the list goes on .. i asked for a manger im told sorry manger is not here *** !!! this service is pathetic as for this one that assisting me probably took lunch or went home almost 2 hours on hold come on !!!<br> you deliver my device today or refund my money right now every dam day a different story no stock , then it will be delivered on Friday then we doing stock take i do not care the attitude i received!!! i asked 5 time for a manger no one has called !!! your service is terrible !!! *** /*** .I SUGGEST YOU RATHER CLOSE YOUR BUSINESS DOWN YOUR CONSULTANTS ARE SO USELESS . AND RATHER TELL ME TO GO INTO A STORE !!! WHY OFFER AN ONLINE FORUM WHEN YOU CANT DELIVER !! MAJ***