Debited Twice and getting **** service

<p>Have been debited twice this month and all telkom tells me is they cant do anything right now, i have to wait 48 hours and then they will see what they can do!! I WANT MY MONEY BAC**** On top of that for the past week i have been experiencing slow line speed, should be getting 10mb and only getting between 2mb and 5mb... Have complained and they say the problem is at the exchange, but has not been fixed yet.. So now im paying for a 10mb that im not getting and now im being debited twice for a 10mb line that im not getting!!! This needs to be sorted ASAP!!</p>