Debited my account when cancelled
2 weeks ago I app**** for a contract, last week I cancelled and on the 28th they debited my account for R249.00.
I need the money back into my account ASAP, I have not even received a phone and a debit went through I believe it was a test debit when I called they said.
I've called ********** 3 but no answer which I waited 40minutes.
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
13 Dec 2017, 14:42Hi I have spoken to Amina at 11:30 on 2 December and sindisiwe at 15:55 on 11 Dec, but still have not received my refund, I've received a call from the corrier company regarding a cellphone which I cancelled and told them I cancelled.
I'm still waiting for a refund and there was no feed back given, when i spoke to sindesewe she said I should take further action if nothing is done within 2 to 3 days
's update13 Dec 2017, 14:42
Reviewer Update
Hi I have spoken to Amina at 11:30 on 2 December and sindisiwe at 15:55 on 11 Dec, but still have not received my refund, I've received a call from the corrier company regarding a cellphone which I cancelled and told them I cancelled.
I'm still waiting for a refund and there was no feed back given, when i spoke to sindesewe she said I should take further action if nothing is done within 2 to 3 days