LR
Lerato R

1 reviews | Active since Apr 2015

15 Jan 2016, 07:02

debited my account on a wrong day

I AM BEGINNING TO GET VERY UPSET TO SAY THE LEST WITH THIS COMPANY.<br> 1. MY ACCOUNT IS UP TO DATE<br> <br> 2. MY DEDUCTION DATE IS THE LAST DAY OF EACH MONTH<br> I DO NOT UNDERSTAND WHY TELKOM MOBILE DEBITED MU ACCOUNT TODAY ON THE 15TH AND I AM VERY ANGRY, I WOULD MY MONEY RETURNED IN MY ACCOUNT AS SOON AS POSSIBLE<br> <br> 3. I WANT YOU TO TELL ME THE OVERALL AMOUNT I MUST PAY TO SETTLE YOUR ACCOUNT I DON'T WANT ANYMORE TO DO WITH TELKOM MOBILE.<br> YOUR COMPANY IS INCOMPITENT AS THIS IS NOT FOR THE FIRST TIME YOU DEDUCTION MY MONEY WITHOUT MY CONSENT<br> <br> PLEASE CONTACT ME ON ***<br> ID ***<br>

0
Replies (1)
Telkom
Telkom's reply15 Jan 2016, 14:48
Official
Hello LeeraRudzi ,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM160597


Regards
Luleka
Telkom Social Media Team