DEBITED MORE

BAD EXPERIENCE WITH MY CONTRACT TELKOM DEBITED MY MONTHLY DEBIT ORDER AND IT WAS REVERSED I PAID THE FULL AMOUNT THE FOLLOWING DAY AND THEY DEBITED ME AGAIN ,I CALLED THEM AND THEY ASSURED ME THAT I WONT BE DEBITED THE FOLLOWING MONTH BUT THEY DEBITED THE PERNALTY FEE OF R232 I DONT KNOW WHY DID THEY DEBIT IT