Debited & Invoices for a Closed Account

I have called more than once , visited your stores and being advised that my account is close . Still received an invoiced , still get debited for services I no longer use with Telkom . No one can help at this stage , here the reference numbers : Logged on the 7th of September .

1) ********** 02A 2) ********** 5

Tired of explaining this query so can download all the calls and listen to them .