MM
Muhammad M

1 reviews | Active since Jun 2012

15 Sept 2016, 12:10

Debited for no reason

<p>Good Day</p> <p> </p> <p>My accounts is up to date so far with all payments made on time, I have all my statements to prove that.</p> <p> </p> <p>Today, 15/09/2016 I was debited with an amount of R435.35.</p> <p> </p> <p>I don’t understand and all my accounts are up to date since the start of my contract, why did you guys take R435.35 from me for no reason?</p> <p> </p> <p>Do I need to go the legal route and get my attorney involved, do i also need to publish it in media and social media to warn other people?</p> <p> </p> <p>Account: ********** 514</p> <p> </p> <p>Regards,</p> <p>Muhammad</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply16 Sept 2016, 08:30
Official

Hello Reezamia

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

MM
Muhammad M's update26 Sept 2016, 14:50
Reviewer Update

Hi

It has been 2 weeks and i have not heard anything from you guys???