Debited for Contract- still no device.

Placed an order for the online exclusive on the 21st of May, my account was debited on the 22nd of May... still no phone. With continuous follow ups (everyday to be exact), the status is still checking warehouse for stock. To make matters worse every consultant I speak to gives me another version of lies (yes, at this stage I am phoning multiple times a day). The lies range from the device being with the couriers( which the couriers have now confirmed that it in fact is not- for three days in a row now) to the warehouse awaiting pick-up from the couriers to problems at the back office. I have consequently escalated this now- which takes anything from 24 to 48 hours. My whole experience has been an absolute nightmare riddled with lies. At this point I am at a loss for words and extremely disappointed in the service I have received from Telkom. All I want is a phone and perhaps some honesty along the way!