NV
Nathan V
1 reviews | Active since Mar 2012
18 Aug 2015, 12:48
Debited but no service!?!?!?!
My debit had gone off as usual this month, however on Friday night (August 14th) My service was disabled. I phoned Telkom (Who no actual human seems to work at) and have been told by the automatic speech service that my account has been suspended due to payment issues. <br> You have my money!!!!!<br> <br> I have emailed your [Email Removed] address with no still no answer. This is the 5th day with no service!!!!<br> <br> Is it possible for somebody to get back to me?!?!? Or should I cancel my service???
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Telkom's replyOfficial
18 Aug 2015, 13:33Hello Natepl9,
We apologize for the unsatisfactory service and inconvenience caused. This query is assigned to Accounts and you will be given feedback.
Your social media reference number is SM135770.
Regards,
Joshua
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. This query is assigned to Accounts and you will be given feedback.
Your social media reference number is SM135770.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply18 Aug 2015, 13:33
Official
Hello Natepl9,
We apologize for the unsatisfactory service and inconvenience caused. This query is assigned to Accounts and you will be given feedback.
Your social media reference number is SM135770.
Regards,
Joshua
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. This query is assigned to Accounts and you will be given feedback.
Your social media reference number is SM135770.
Regards,
Joshua
Telkom Social Media Team