Debited but no device to show

Hi,<br> <br> Please can i get some assistance.<br> <br> My account was debited for R309 on the 24th July 2015.<br> The reference on my account was as follows: Telkommobi***.<br> I put through an application with Gerhardt and never heard from him on the outcome of the application.<br> <br> I have called through to the call centre and was given the following number to contact as they are unable to pick up why i was debited for this amount ***. This number just rings with no one is picking it up.<br> <br> I just need to know why has my account been debited and if a device was delivered, where was it delivered to as i dont have it.<br> <br> Regards<br> Suevarna Govender<br>