IM
Innocent M

1 reviews | Active since May 2015

06 May 2015, 13:37

Debited After Cash Payment Was Done

You went into my account a day before the debit date, Didn't get funds, sent me a message to do a cash deposit. Cash deposit was done on the 28th and you still went into my account on the 30th with a naedo tracking. How do you ask someone to do a cash deposit when you know you are going to resubmit a debit order on their account? Is that proper business ethicks? Now I have to wait 72 hours for my own money, as if it's no use for me? I want my money back with the back changes as, don't F#### me up.

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Replies (1)
Telkom
Telkom's reply06 May 2015, 14:16
Official
Hello EnoSent,

Thank you for your post.

Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.

Your Social Media reference number is SM108886.

We sincerely apologise for the inconvenience caused.

Should you have any further queries, please e-mail us at ***.

Regards
Tebogo Mongale
Telkom Social Media Team