MT
Martin T
1 reviews | Active since Feb 2012
03 Mar 2015, 11:51
debited 4 months without a contract
I have been debited for 4 instalments towards a contract that I don't own. Telkom cannot resolve it as they have opened and closed the case without any resolution.
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Telkom's replyOfficial
03 Mar 2015, 12:42Hello martindt77,
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your reference number is SM93565.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your reference number is SM93565.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Best regards,
Telkom's reply03 Mar 2015, 12:42
Official
Hello martindt77,
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your reference number is SM93565.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your reference number is SM93565.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Best regards,