Debit wihtout delivering service

<p>Telkom was suppose to come and install a new line at my home requested in March. In May i went to Telkom in Secunda and lodged a query, they told me the technician already installed the line, but up until today no installation was done. I received an invoice to be paid end of May, I contacted Telkom and asked them why must I pay a bill for no line or any service rendered, they then logged the dispute and the lady told me I will not pay anything, this call was made on 13/05/2017 reference number : ********** 2. This morning however Telkom debited my account, so for what did I pay, they are a bunch of *******, there is more complaints about this useless company than having employees. 2 months waiting to install a voice line, no technician came to do anything, yet they charge me for this.</p>