1 reviews | Active since Jun 2015
Debit orders wont stop
September 2014 I went to Telkom to cancel my 8ta Telkom contract that I had for 3 years. They said I need a Copy of my ID and to fill in a form and they will email it. After all that the lady said it will be canceled and sorry to see me leave. After that I got no notifications and no debit order. January I got a debit order but for 2 months outstanding Bills. I went back and they said that they will resolve this problem so I went to the bank and canceled the debit order and reverted the money back. Next month 3 Months outstanding bills....So afraid of being blacklisted I paid them and went to Telkom being Furious! The lady told me they never have any cancelation of me and only the NUMBER was canceled NOT the contract!?!? I was so mad I just gave up hope. Last month be4 the 18th I've went back and canceled everything explicitly telling them EVERYTHING every number contract everything on my name. 3days ago got a debit order for 2 months outstanding again. Someone please help me how can get Telkom off my back? Every time I call them they say I must go in to the shop to cancel it?
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
