mK
mariam K

1 reviews | Active since May 2016

17 May 2016, 06:50

Debit orders from my account for a cancelled contract. *******!

<p>Telkom mobile kenilworth centre lost my cancellation of my expired contract in FEB it is May and i am still getting debit orders off my account, i have been to the store over 4 times and called about over 10 times, dealt with call centre agents which is useless and have still not sorted my problem out. i am out of ideas on what to do and cannot spend 5 months out of year with this issue due to telkoms negligence. i would like someone of authority to contact me or will take this even further. contact me on *** if someone can assist.</p>

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Replies (1)
Telkom
Telkom's reply18 May 2016, 13:24
Official

Hello MARIAM__KAJEE

This response serves as confirmation that your query has been received.
Your reference number : SM234431
A consultant from our mobile team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.