DEBIT ORDERS AND EXTRA FEES

I took out a contract with telkom at wonderboom junction the first problem is that the promotion they had was with a samsung A21 and a galaxy active 2 watch and they only gave me the phone with a active watch only...then my debit orders never went off so after holding and lots of emails anc complaints the store consultant never changed the debit order date this was hen fixed and all was well... then my Jun debit order did not go through i then went back to wonderboom and asked to pay my account they only said i should pay the balance at any pick n pay i then made two payments for jun and my JUL payment was then correct now I receive my statement for Aug and not they are charging a R202.50 fee for something in Jun which i did pay and the consuktant at wonderbooom ONCE AGAIN GAVE ME THE INCCORRECT INFORMATION nothing was said to me about manual payements to be made 10 days before debit order date now 2 months went by and my account was just corrected as the month of JUL the correct amount wat debited , so two months go by now thy want to charge me a fee for Jun this is the worst service i ever received i will not recommend Telkom and i will not pay this oumant as that i phoned the customer service and send once again emails and no feedback from anyone