1 reviews | Active since May 2017
<p>The service that Telkom is giving to their customers is very poor. For the past two months Telkom has been over charging me. I supposed to be paying R149 (5gb) monthly but yet this month they choose to charge me R650 and the previous month I was charged R289 and they tell me its Usage fee. Usage fee for what?? The sad thing is when you apply for these deals they don’t tell you about these hidden fees. The part that annoys me the worst is that last was asked them to cancel it but yet they still over charging me. The reason I joined Telkom was to spend less on data but yet i seem to be paying more than I expected. People should just stay away from Telkom!!!</p> <p> </p>
Hi AyandaMfusi,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi AyandaMfusi,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Good day Ayanda,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***8.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Ayanda,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***8.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Here is my ID number ***
Billing Account number: ***
Here is my ID number ***
Billing Account number: ***
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