Debit order switch

Hi. I WENT TO TELKOM THE BOULDERS BRANCH TO CHANGE DEBIT ORDER FROM MY OLD ACCOUNT TO MY NEW ACCOUNT AS I HAVE SWITCHED SALARY , BUT I WAS TOLD THAT I CANNOT CHANGE DEBIT ORDER YO THE NEW ACC THAT IS LESS THREE MONTHS. I HAVE ALREADY CLOSED THE OLD BANK ACCOUNT AND MY TELKOM ACCOUNT WE BE ON AERIASE AND IT WILL MASS UP MY CREDIT RECORD. PLEASE CHANGE MY DEBIT ORDER OR CANCEL YOUR CONTRACT: ::: THERE IS LOTS OF SERVICE PROVIDERS THAT I CAN SUBSCRIBE TO THEM. TAMMY DID NOT EVEN BOTHER TO TRY AND ESCALATE OR ASSIST!!!!!!!!!!!!!!