DEBIT ORDER STILL GOES OFF FOR A CANCELLED SERVICE FROM JULY 2020

If I could rate this service -1000 starts I would have done it with a SMILE!!!!!!!!

I had 2 cellphone contracts that ended in July 2020. Since July 2020 I've been phoning in every month to cancel this service!!!!

THEY ARE STILL DEBITING MY ACCOUNT SINCE JULY 2020. I've been into the Telkom branch like 5 times and each time they promise that from month end my service will be cancelled. When month end comes, the debit order goes of once again. I have phone recordings and emails where I request this cancellation and nothing is happening. TELKOM HAS DEBITED MY ACCOUNT FROM JULY TO DATE WITH R4256.74 FOR 2 CELLPHONE CONTRACTS WHICH ENDED IN JULY 2020. I DO NOT EVEN USE THE CELLPHONE NUMBERS SINCE JULY 2020 but every month the debit order still goes off!

NO customer service. One lie after the other one. The Telkom branch in Baywest is just as useless. They even gave me a paper where I made them sign to make sure that the debit order won't go off and the service will be cancelled. 2 months passed and now there is once again a pending debit order that want to go of for the amount of R404.

Here we go again!!!!!!!

DO NOT USE THEIR SERVICE!!!!!!