Debit order still begin deducted

Please enlighten me again as to how your cancellation process works as I have now cancelled my Super LTE Mobile Internet Promo 4 contract with Telkom 4 time already, and for a reason only known to Telkom there debt order is still scheduled to go off today. They did, however, inform me that my cancelation is in progress, but I still did not receive any confirmation of this as of yet. If anyone at Telkom wants to provide customer service for once, please assist me in providing me with proof of cancellation of the debit order and the contract with in the next 48 hours. - Details: Contract number: *** - Super LTE Mobile Internet Promo 4 - Please contact me on: ***