Debit order ****

I have been warned by about half of my friends and family that have had serious problems with Telkom, but despite that I stayed with them so I suppose I deserve the pain. When I lost my Job I phoned Telkom and told them to please not continue with the debit order against my account as there is no money in that account and that I would be paying them manually from my girlfriends account before the due date. They refused to stop the debit order. I paid manually before the due date and despite that they continued with the FULL debit order that bounced. Every time it bounced there would be an additional R202 payment rejection fee!!! When I phoned them and told them that the bill had been paid early as reflected on their own invoices, they still refused to deduct the rejection fees. I am starting my new job next month so will be paying them to get rid of them but I have ended my contract so they have lost yet another customer and I suppose now I am part of the choir warning the rest. Pretty sure they don't care so let's see how long this company lasts.