Debit order ****

I app**** for fiber at my home in September 2018. Till this day, October 2019 I do not have the device installed in my home. I’ve made several calls and visits to Telkom to resolve the issue as I billed every month for a service I do not receive. When I tried to apply for a home loan I was informed by my banker that I’ve been listed by Telkom on the credit bureaus. Eventually the matter was sorted with Telkom an my name was cleared, however, my R700 deposit which I paid on application of the fiber is still not returned to me. Whenever I make contact with Telkom I’m taken from pillar to post. I’m tired of service providers who take clients for a ride.