WP
Wayne P
1 reviews | Active since Jan 2018
11 Jun 2019, 16:46
Debit Order Rejection Fees Unjustified
In April I missed a debit order and Telkom promptly charged me a R200 rejection fee. My monthly bill is approx R800 and and I have a cap set on my direct debit of R1000. So for the past two months Telkom have been debiting R1000 and my outstanding balance has been reducing, so I thought, no problem, in three months we'll be all square... but NO... this is not good enough for Telkom... they just cut me off with no warning. First I was just annoyed about the ridiculous R200 debit order rejection fee but now I am ****ed off! My two year contract ends in October... I will be actively looking to move to another provider due to this ****py treatment.
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Wayne P's updateReviewer Update
02 Aug 2019, 19:51Typical Telkom. Can't be bothered to even try to resolve issues or retain customers. Good riddance I am off to Cool Ideas, so far the experience and service has been great.
WP
Wayne P's update02 Aug 2019, 19:51
Reviewer Update
Typical Telkom. Can't be bothered to even try to resolve issues or retain customers. Good riddance I am off to Cool Ideas, so far the experience and service has been great.