JH
Jaslyn H
1 reviews | Active since Mar 2009
31 Mar 2016, 13:25
Debit order NOT authorised!!
I have contacted Telkom via the Facebook page only to have 4 different SM's reply with the same comment.<br> I would like to know WHY Telkom *******ly changed our business account to a Debit Order? Whose authority did you do this on?? No written or verbal consent was ever given!! Kindly contact me regarding this matter or I will be taking Telkom to the consumer council!!
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Telkom's replyOfficial
31 Mar 2016, 15:34Hello jaslyn,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218853
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218853
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply31 Mar 2016, 15:34
Official
Hello jaslyn,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218853
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218853
Regards
Luleka
Telkom Social Media Team
Best regards,