Debit order nightmare

I have been emotionally and verbally abused by Telkom consultants since the 15/06 /19. My contract which I regret ever signing since 02/15/2019 has been my first worst nightmare. Debit order agreement was 20th of each month and consultant could not sort this matter when an amount 998.91 was debited on my account on the 15/06 till today I have not received any refund. View Koza Thenjiwe Dhlamini Nintendo( openserve) office of the CEO and her team till now have not been responding to the debut ORDERS WHICH HAVE AFFECTED MY SCORE ACCOUNT, I CAN NOT APPLY FOR A HOUSE, CAR, DUE TO MY SCORE DECLINING BECAUSE OF IRREGULARITIES OF TELJOM. ANOTHER DEBUT ORDER WAS DEBITED ON 20/09(468.50) 21/09(468.49) What **** is this? Why is Sipho Maseko not attending to our complaints, every where on social media people are sick and complaining about the same problem and now I have to go and try open an account to save myself from Telkom **** debit order that is messing up my account. Till when I am now sick due to them, sleepless nights, if the office of the CEO is arrogant do you think I gave hope that we will ever be assisted by them and none of the employees take accountability instead they are the one who changed my debut order dates from 20/of each month to 05/th and 15/ the and now to daily. What nonsense is this

I need answers ***.