Debit order issues

<p>It's only been 3 months since moving over to Telkom and im regretting it already. Debit order was activated on my account as i figured it will be an easier payment method. </p> <p> </p> <p>1st month debit order doesnt go off and my internet gets disconnected... i make a cash deposit and request that the banking details be removed as i figured it will become an issue. I'm told by an agent that everything is sorted and that my debit order has been stopped and banking details removed. </p> <p> </p> <p>2nd month i make a cash deposit all is well...</p> <p> </p> <p>3rd month i make a cash deposit only to get a notification from my bank that Telkom has decided to debit my account aswell ( which means they were double paid)</p> <p> </p> <p>i email back and forth with "Nomazulu Mpofu " a team manager.... and he tells me that nothing can be done. (and stil insist my debit order will go off end of September) thats after i told him a few times i cancelled the debit order ......</p> <p> </p> <p>its been a week since i told him im going to take it further and he stil hasnt rep****,.....</p>