CL
Cathrine L

1 reviews | Active since Apr 2016

26 Oct 2016, 07:55

Debit order hassles

<p>I have a pressing issue that is affecting my credit profile dismally because of the mediocre procedure set for debit orders. I made a payment 5 days before my the actual debit date and i advised the company and even offered to send a proof of payment as i new that i will not have sufficient funds. I was the then debited twice, on the 25th and 26th of October 2016. I experience the same thing and it led to me being debited almost 3 times and charged R135 for the reject debit order. I’m very much disappointed because when i reported it last month and the agent said it was a mistake and it will be rectified so what’s happening now is very annoying.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply26 Oct 2016, 11:21
Official

Hello LeeMa2

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

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Noleen
Telkom Social Media Team.

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